Services

The services one finds at K Novinger Jewelry is priceless.  From cleaning and inspecting one’s jewelry at no charge, to offering onsite repairs, appraisals and custom jewelry design, the K Novinger team is here for you.  We take pride in what we do and hope this shows in our work and service.

APPRAISALS

Sometimes the value of your favorite piece of jewelry goes well beyond the memory of where it came from. And because of that, we’re here to help educate and inform you about your most treasured jewels and to assess their current value. Our GIA Graduate Gemologists will evaluate just about any type of jewelry and tell you more about its value and design, as well as make any suggestions about potential insurance protection. All appraisals are done by appointment only; please allow at least 60 minutes for each appointment.

CUSTOM DESIGN

The K Novinger Team specializes in creating that one-of-a-kind piece that you desire.  Whether it’s using your diamonds or providing new materials, the K Novinger Team will listen to your needs, wants and desires to help create that perfect piece you love for a life time.  Check out our Custom Jewelry Design page for more information and sample designs.

REPAIRS

At K Novinger Jewelry, we care about your jewelry as much as you do.  We offer in-house jewelry repairs by our amazing goldsmith.  Upon inspection of your jewelry we’ll provide you with an estimated cost and time of completion.  We know your jewelry is sentimental, so will do our best to complete your repairs in a timely manner and stand behind the work we do.

K Novinger believes in having your jewelry cleaned and checked at least twice a year.  Our doors are always open to cleaning checking anyone’s jewelry.  A clean piece of jewelry is a happy piece of jewelry.

We will try to service most of the pieces bought at K Novinger and will work with our designers to get your piece repaired quickly and as close to the pre-bought condition as possible.  Before sending in your repair call or email us for a RA# (return authorization form), which will let us know what to expect.  Don’t forget to ship your jewelry insured and to put this RA# with your item.  Once we receive your jewelry we will call you to give you an estimated finish date or to discuss any questions we may have concerning your piece.

We can replace batteries on most watch bands.  For extensive watch repairs we have a knowledgeable watch smith who handles most brands of watches, including vintage and antique timepieces. Most watch repairs come with a six-month service warranty.