On Site Jewelry Repairs

At K Novinger Jewelry, we care about your jewelry as much as you do.  We offer in-house jewelry repairs by our amazing goldsmiths.  Upon inspection of your jewelry we’ll provide you with an estimated cost and time of completion.  We know your jewelry is sentimental, so will do our best to complete your repairs in a timely manner and stand behind the work we do.

State of the Art Technology

Our jewelers have the latest technology to help restore your jewelry.  Our state of the art laser machine allows to work on antique jewelry, semi-precious gemstones that can not handle heat, and even costume jewelry.  We are here for you and will do the best to repair your jewelry to it’s original, pristine condition.

We will try to service most of the pieces bought at K Novinger and will work with our designers to get your piece repaired quickly and as close to the pre-bought condition as possible.  Before sending in your repair call or email us for a RA# (return authorization form), which will let us know what to expect.  Don’t forget to ship your jewelry insured and to put this RA# with your item.  Once we receive your jewelry we will call you to give you an estimated finish date or to discuss any questions we may have concerning your piece.

Jewelry Cleaning

To help ensure your jewelry lasts the K Novinger team believes in having your jewelry cleaned and checked, at least twice a year.  We will clean and check your jewelry for free, regardless of where you purchased your jewelry.  A few other key notes to help your jewelry last a lifetime:  try to not wear your jewelry in the pool/hot tub or when you’re cleaning around your house and leave your jewelry at home when going to the gym.  These are two little tips to protect your jewelry for a lifetime.

Watch Repairs

We repair most brands of watches, including vintage and antique timepieces. From changing watch batteries to face restoration and mechanical servicing, we do it all. Most watch repairs come with a six-month service warranty.